Sacramento and Elk Grove Auto Repair

5

This is the absolute best mechanics shop in town. Andre is a total professional and his staff are friendly and helpful. Their prices are fair, the service is excellent, and most importantly my car runs great. I have taking my vehicles to a lot of different shops in the Sacramento area, but none compare to Prestige Auto Works.I'm a very happy customer!

3.5

1st let me say, my personal experience was fine. Living Social oil change with 80?pt inspection... 2 for $40....can't beat it. Sitting in the waiting room was somewhat unsettling listening to complaints from the customers waiting for their vehicles. One claimed to have been there almost 3 hours and the other 1.5 before their cars were even looked at. One customer talked about how they had kept her car 3 days before diagnosing it...I braced myself for an extremely long wait, but had a book with me and the hour just flew by. I have a tiny gnawing worry that the inspection never really happened, but since I didn't pay for it, I guess I have no rights to worry, correct? Will be back for my second oil change in about 6 months (I don't put that many miles on my car) and will have a better feel for it then, but overall, I'm a happy new customer and would go back. Antonio(?) seemed knowledgeable and courteous and appears (from the wall art) to be certified in all things mechanical!

4.5

Really good! Will go there again.

5

Totally awesome people great service love prestige

4

Good service. Friendly and helpful. Was not able to finish the work on this date, but, will be bringing car back to finish up on Monday. Have had other car worked on here and was happy with previous service.

5

excellent service and great price

5

I have taken my car to Prestige Auto Works on two occasions. Both times were for major repairs. The repairs were done in a timely fashion, and I always felt like I was charged fairly. They never tried to sell me on any unnecessary service, which I really appreciated.

5

Everytime I come here, I'm provided with excellent service and this is why I continue to come back...

4.5

It was actually less expensive for me to get my oil changed here than if I got all the materials to change my oil myself. The owner is very hardworking and professional. He seems like he has a good head on his shoulders and isn't trying to put up any kind of fake business or overly friendly front with anyone. He seems like a nice guy overall and the lady at the window was pretty chill too. I do wish they had a water cooler though..I think they did but I didn't actually try it. It'd be nice to be able to sit and enjoy a cup of tea or something or some water while you wait. Haha but I guess its more of a no nonsense kind of place. Not to say that a box of cookies or tea/instant coffee would be nonsense. Just would help the place be more welcoming. That was all my very superficial .5 point off was for =p

5

I luv this place...I can take my car there and know it will get fixed and the right way...

BBB Customer Reviews
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