After my last oil change I heard a grinding noise,,I called and Stephanie gave me an Appt. to check the noise at no cost,,I also noticed the oil pressure had been high so I wondered if it was a quart low maybe / ?? Stephanie and the mechanic heard the noise,,He worked on it for at least an hour,,checking fluid levels and such,,They could find no reason for noise and Andre told me to bring it back when the engine was cold so He could hear it. all was done at no cost. I have not heard the noise in three days and the oil pressure is down now,,so whatever the issue it was corrected at no costI think Stephanie is amazing at the front desk and I think Andre runs an honest business which I really appreciate. Ive recommended this place to my friends