Our hours of operation are subject to change, our office may close some days at 5:00pm.

Sacramento and Elk Grove Auto Repair

CARFAXwe are essential business
Working Hours:Mon - Fri: 8:00 AM - 6:00 PM
5

Very professional, trustworthy and competent service.

5

Excellent customer service. Highly impressed by their truthfulness. They had the opportunity to take care of my ignorance but they never did. A reason to forever trust them.

We appreciate your trusting your Mercedes-Benz to our expert automotive repair technicians. We look forward to continually maintaining your vehicles.

- Prestige Auto Works
3

Customer service is lacking. Service person did not communicate status with me. I had to call to see if diagnosis was done and to see what time car would be ready. I was told car would be ready end of day two. Told me to be there at 6:15 pm even though they close at 6. My car was not ready until 7:15 pm. Didn't go over work done on a $1000.00 repair. This was my first visit and my last.

5

Fast service

5

Great place to get your car done. They are easy to work with do the work that you need done and communicate about what the car needs and doesn't need. I know that they are what I have been looking for in a mechanic. Great work, reliable, honest and reasonably priced.

5

Amazing customer service.

Once again we are delighted to hear you received amazing customer service while servicing your Mercedes-Benz GL350 Bluetec here. We are a great dealership alternative.

- Prestige Auto Works
5

My car needed an alignment and it was early evening. The shop around the corner had told me there alignment specialist wasn't there anymore and to come back but I needed to get my alignment some right away. I called prestige auto work and they said they had time if I can come on by so I did. They also had a coupon for 90$ alignment instead of the 120$. They aligned the wheels on my car. Job well done. I drove it home and well the steering wheel was off and I called them and they said bring it on by the next day so I did. They told me I had a loose lower control arm and they tightened it for me and gave me another realignment. The car veers to the right and the steering wheel isn't centered but I'm happy I can come back here and get it fixed again. They must hate me because they've seen me probably 3 times within the week but I would like to apologize ahead of time because I do commute far and it is annoying to always hold the steering whee at an angle for those 3-5 hour drive but they offer great service here and goes above and beyond to ensure their customers are satisfied. I would definitely come back here again. It is difficult to find great and honest people working in this field.

1

These people are sketchy.

Who are you Sean Reef? We don't have a customer by that name. Clearly you don't know us well since we are a certified reputable business with thousands of satisfied customer.

- Prestige Auto Works
5

Great service as always. Best place to come for vehicle service.

5

Prestige is professional and no-nonsense. Communication and transperancy are everything one expects in an honest auto shop, and that's exactly what you'll find here. Not flashy, just professional, pleasant, and most importantly straightforward. I will continue to be a customer for the foreseeable future.

BBB Customer Reviews
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