Sacramento and Elk Grove Auto Repair

5

I have been coming to Prestige Auto Works for a year now to maintain my old 2007 BMW. The team at Prestige has always done an excellent job diagnosing and fixing my car's problems, communicating updates, and presenting costs and service recommendations upfront. Ramses and Stephanie at the front are gems and very knowledgeable! They've advised me over the phone when I've been broken down and are always very kind and patient. In the many repairs they professionally executed on my car, they made one mistake, which they acknowledged and refunded me for. In my experience, Andre and his team have been very honest, professional, and understanding in their business practice!

Thank you so much for your thoughtful review and for trusting us with your 2007 BMW over the past year! We truly appreciate your loyalty and the opportunity to keep your vehicle running strong. It means a lot to hear that Ramses and Stephanie have been helpful and supportive, especially during unexpected breakdowns. We're proud to have a team that communicates clearly, treats people with care, and stands behind their work. Mistakes can happen in this line of work, but owning them and making things right is part of the integrity we strive for every day. We'll make sure to share your kind words with everyone here, especially Andre, Ramses, and Stephanie. Thanks again for your trust—it really motivates us to keep doing our best!

- Prestige Auto Works
5

EXCEPTIONAL service from true professionals! My BMW had a mysterious intermittent issue that had stumped two dealerships. These specialists methodically diagnosed and repaired the problem on their first attempt. Their expertise with European vehicles is unmatched in the area.

5

Just had an emergency repair on my Land Rover completed here. Despite their busy schedule, they accommodated my situation, diagnosed the problem quickly, and completed repairs the same day. Their understanding of the urgency and technical skill with European vehicles saved my business trip from disaster.

5

never thought i'd be writing a glowing review about car repairs, but here we are. my jaguar needed significant work and i was bracing for a financial hit. these folks gave me options, prioritized what needed immediate attention, and worked within my budget. honest, skilled, and customer-focused. truly exceptional.

5

Finding competent specialists for European vehicles can be challenging, but this shop exceeds all expectations. My Volkswagen required complex electrical diagnostics that confused other mechanics. Their systematic approach identified and resolved the issue with precision. Exemplary service at a fair price.

5

i've been to countless shops over the years, but none compare to the level of service i received here. my land rover had a mysterious electrical issue that was driving me crazy. these folks diagnosed it immediately and fixed it for less than i expected. their understanding of european cars is absolutely unmatched.

5

The mechanics here demonstrate a level of expertise rarely seen in today's automotive industry. My Volkswagen had a complex electronic issue that had gone undiagnosed elsewhere. Their systematic troubleshooting identified the exact cause, and their precise repair has completely resolved all symptoms.

5

Ok

5

What an amazing experience from start to finish! 💯 My Porsche had multiple issues that other shops had either missed or incorrectly diagnosed. These specialists methodically addressed each problem, explaining everything clearly along the way. Their knowledge of European vehicles is truly impressive!

5

The craftmanship and technical knowledge demonstrated by these mechanics is exemplary. My Mercedes required complex electronic diagnostics that confused less experienced shops. Their systematic approach identified and resolved multiple issues with precision. The improvement in performance is substantial.

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