Sacramento and Elk Grove Auto Repair

CARFAX
Working Hours:Mon - Fri: 8:00 AM - 5:00 PM
5

Shop is very dependable and very knowledgeable. Decently priced. Great place and very friendly staff.

4

My first time here. Priscilla was awesome! She knew who I was when I walked in. The other lady in front wasn't to friendly. She didn't even bother to try and ask if I needed help when I arrived. She needs to touch up her customer service. But the car service was excellent.

5

Great work fast service

5

Casey is my guy he's awesome

5

Great staff. They've been servicing my 2015 Range Rover Sports for over a year now, and I really trust them because they do fantastic jobs. There is a caring-ness about them.

5

5

Great staff. Honest prices. Hybrid friendly.

5

Always great service!

1

Unfortunately I have to give this place a bad review. Although the front of the house staff was very helpful and kind, the prices for the services offered are extremely overpriced. I came in to get my rear differential fixed and was offered a rebuild for $1,600. I felt like that was a little overpriced so I googled what the average cost of a differential rebuild was and found it to be between $400 and $600. I called around to a few other shops and the repair cost on average was $700. To add insult to injury, they charge $120 for a diagnostic and only offer a $60 credit for work done by them. most other shops I found offer a free diagnostic when work is done and a $60 diagnostic when work is done elsewhere. In my opinion there are plenty of other places that offer quality work, for half the price.

5

Had my ERG valve and brakes replaced on my Mercedes ML320, Pricilla, helped my out and she was wonderful to talk to and she explained what was going on. I am and would definitely go back as well as recommend this shop for your automotive repair needs! Thank you Prestige!!!

BBB Customer Reviews
Prestige Auto Works is committed to ensuring effective communication and digital accessibility to all users. We are continually improving the user experience for everyone, and apply the relevant accessibility standards to achieve these goals. We welcome your feedback. Please call Prestige Auto Works (916) 422-5522 if you have any issues in accessing any area of our website.