Sacramento and Elk Grove Auto Repair

Best Business of 2023 | Prestige Auto WorksCARFAX | Prestige Auto WorksTop Auto Repair Shop in Elk Grove
Working Hours:Mon - Fri: 8:00 AM - 5:00 PM
5

My first experience with Prestige was GREAT! Really, I need and Oil Change and a SMOG and Prestige was the only place I found on the internet that could do both. But wait it gets better, I called thinking I'd have to make an appointment and was told that if I could make it down within 20 minutes they would take care of me. I did, and they did just that, Stephanie was Great both on the phone and in person. I saw Andre busy at work in the shop and several cars ahead of me, but when I ask how long and was told 30-45 minutes I thought "yeah right". So I grabbed a bite to eat nearby and came back and they were finishing up. I had a question about my vehicle and Andre came right over and answered my questions. Both Stephanie and Andre were professional, knowledgeable and courteous and I was really impressed by them and the timely service I received. Oh yeah, I forgot to mention the work I received was at a reasonable rate! Thanks Prestige for the GREAT experience and I will not only come back as a repeat costumer, but tell others about my Great experience!

5

As alway the staff was friendly and helpful. I had my air conditioner worked on and now it works perfect. I was told ahead of time the cost and thats what it was, no hidden expenses. Thank to you Prestaige for all you do.

5

My visit went very smooth. Andre was a true professional. He took time to answer all my queries. Will take my cars there for any future work. Highly recommend.

5

Always nice when ever I call or go in. Andre'seems to know whats going on in the automotive business and is very fair to his customers by letting them know whats wrong before the work is started. A fair price for the work done. I will be back.

5

Took in Civic for smog certification and was finished in time estimated.

5

I was very pleased with how quickly my oil change was done. Everyone was courteous and friendly. I will be back.

5

Knowledgeable service technician provided quick, friendly A/C service on my 07 BMW. Very reasonable price.

4

This was my first time at Prestige Auto and I had a wonderful experience. They were quick and charged a very reasonable and affordable price for my oil change. The best I have seen so far compared to other places. I will go back here next time.

5

Totally exceeded my expectations! First of all, I'm trying to coordinate a car repair from 500 miles away. I live in San Diego and only had the internet to go by. I scheduled the appointment and asked my mom to help get the car to the shop. Knowing that I had no viable alternatives, Prestige could have taken serious advantage of me. But they did the opposite. They've gone out of their way to help me coordinate the repair- even offering to give my mom a ride to the shop to pick-up the car! Best of all, the cost of the repair was much lower than I expected. As a woman, I've been taken advantage of so many times with auto repair because I know nothing about cars. These folks are as trustworthy as they come. Thanks so much to Stephanie and Andre for your help and service!!

3.5

ANDRE IS VERY PROFESSIONAL AND KNOWLEDGEABLE. HE WAS VERY COURTEOUS, INFORMATIVE AND MOST IMPORTANT, HE WAS HONEST AND FAIR. MY REPAIRS WERE MADE AS HE STATED WITH NO PROBLEMS OR DELAYS. I WILL DEFINITELY RECOMMEND PRESTIGE TO FRIENDS AND FAMILY AND OF COURSE ANY FUTURE SERVICES MY VEHICLE REQUIRES WILL BE PERFORMED AT PRESTIGE AUTO WORKS.

BBB Customer Reviews
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