Sacramento and Elk Grove Auto Repair

5

Staff is very friendly and knowledgeable. Repairs were done right the first time by highly trained mechanics.

5

Andre works too much so when you see him, tell him to hand off a wrench and go take a nap. Also say hello to the great, friendly front desk team who work hard to manage cranky, cheap people like myself. And do it with a smile! This has been our go-to shop since we moved here two years ago. I'm also serious about my being cranky and skeptical! I used to do all of my own work and so I'm pretty suspicious of handing a car over to anyone. The team here has worked hard to earn my trust. We've have two cars we bring here and they have always done what it takes to make them go. When one recent solution didn't quite solve the problem, they took it right back and adjusted it until it was perfect, despite how hard it was to even see the problem! When I was trying to diagnose an earlier wheel wonkyness, Andre showed me a cool industry secret for figuring it out. I definitely recommend this great team. Comment from Priscilla N. of Prestige Auto Works Business Customer Service 7/2/2019Thank you so much for you positive feedback and recognition. Andre read this just now and laughed about taking a nap. We appreciate our customers and value your time to write this review. Thank you so much for your business and trusting us with your vehicle. Have an amazing day! Read more

5

Fantastic service team with great attention to detail.

5

Very happy with the work. Good customer service.

5

Elite '2020 Elite '2020 1 check-in Seen their amazing review, came for a smog and they sent me a text message with a link with all of the things they recommended and how urgent each item was with pictures and they also print this out for you as well. I showed my husband and he was pretty impressed too so I ended up going back a few weeks later and got all the recommendations done. I've had my car for many years so it was time to for all the maintenance with fluids and belts etc. I really appreciate that it's not one of those places where they lie about all the things that need to be fixed and pushy about it since I am a female. They got everything done in a day. I am very satisfied with their service. This is my go-to spot!! Comment from Priscilla N. of Prestige Auto Works Business Customer Service 7/1/2019Thank you Charro for your positive feedback! We appreciate our customers and we are glad you feel that. Have a wonderful day and we will see you next time. Read more

5

Had an issue with my car not starting and the A/C not working. Took it to prestige cause they have financing options. I was a little concerned at first but when I spoke to stephanie she assured me that all will work out in the end. Prestige is clean and very prompt to let you know what's going on with the repairs via text messages, emails or phone calls. The employees look happy to be there and that's a good sign. Thank your prestige, I think I found my new auto shop if I can not do it my self. Comment from Stephanie D. of Prestige Auto Works Business Manager 6/29/2019We appreciate you sharing your experience at Prestige Auto Works. We sure do have a great team and enjoy providing excellent service for our customers. Read more

5

Excellent shop and customer service

5

I was on a long trip and needed repairs on the car. The only shop available did a bad job and I had to stop two more times for repairs. Bolts were missing and loose causing belts to slip and squeal. When I got home I took it in to Prestige and the repairs were done right the first time. Prestige Auto Works staff is always friendly and helpful.

5

Have been a customer for years,great great Service,fair prices

5

Great service, great people. I wouldnt take my car any where else. Cant beat the cost.

BBB Customer Reviews
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